Teams at work


The day-to-day work of the firm is carried out by teams. In our view, a team is a small number of people with complementary skills who are committed to a common purpose, performance objectives, and approach for which they hold themselves mutually accountable.


We use teams because we can solve problems best when we interchange ideas, challenge each other's facts and conclusions, and cross-check judgments. Having a strong understanding of the concept of mutual consultation enables team members to develop a high tolerance for criticism. As a result, the intellectual give-and-take of constructive criticism benefits us all.


Mutual consultation also helps us to improve individual and team performance. It forces us to develop a questioning approach, and leads to producing better results for the people we serve and ourselves.


Next: roles and responsibilities of team members --> roles

scenario --> teams --> roles --> techniques --> tools --> evaluation